FAQ

Common Questions

Frequently Asked Questions (FAQ)

What time is check-in and check-out?

Check-in is from 2:00 PM to 7:00 PM. Check-out is at 10:00 AM. If you require early check-in or late check-out, please contact us in advance and we’ll do our best to accommodate you.

How do I make a reservation?

You can book by contacting us directly at bookings@edsamlodge.com or call +264 66 257 399 / +264 81 279 8809. A 30% deposit is required to confirm your reservation.

What is your cancellation policy?

Cancel over 60 days before arrival: 30% deposit is refundable, less a 15% admin fee. Cancel within 30 days of arrival: full amount is non-refundable. For 1-night bookings, full payment is required upon confirmation.

Do you offer WiFi at the lodge?

Yes, we offer free WiFi throughout the lodge so you can stay connected during your stay.

Are children allowed, and do you have family-friendly rooms?

Absolutely. Children aged 3 to 12 are charged at 70% of the adult rate. Our Family Room is perfect for small groups or families.

What activities are available at Edsam Lodge?

Guests can enjoy bush walks, fishing, camping, and relaxing in our outdoor lounge areas. Boat cruises and nearby park visit .